# iReadCustomer

> iReadCustomer is an easy ERP for companies that need digital transformation without leaving non-technical teams behind. Connect LINE, chats, calls, and voice notes to CRM, projects, finance, and reports, then let AI capture notes, follow-ups, and answers from the tools people already use.

Canonical: https://erp-ai.ireadcustomer.com/

## What is iReadCustomer?

iReadCustomer is an AI-powered ERP built for teams transforming without forcing non-technical staff into complex software. Connect LINE, chat, calls, and voice notes to CRM, projects, finance, and reports.

## Products

- [CRM](https://erp-ai.ireadcustomer.com/products/crm.md): One customer record across LINE, email, phone, web — no more lost threads.
- [Summary](https://erp-ai.ireadcustomer.com/products/voice_summary.md): Voice notes and chat groups, distilled into clean briefings every morning.
- [Finance](https://erp-ai.ireadcustomer.com/products/solutions/finance.md): Invoices, ledgers and cash position aligned to every customer and project.
- [Project Management](https://erp-ai.ireadcustomer.com/products/projects.md): Tasks, owners and timelines tied to the customer record — not stranded in a side tool.
- [Agentic AI Integrate](https://erp-ai.ireadcustomer.com/products/ai_chat.md): AI agents that read your data and act — across LINE, Drive, calendar and ledger.
- [Data Analytics](https://erp-ai.ireadcustomer.com/products/solutions/leadership.md): Live revenue mix and 30-day trend lines wired to the same data your team works in.

## How it works

1. **Register, transfer data, set up** — Create your workspace, import customers, products, invoices, or CSVs from existing tools, then set roles, teams, and simple workflows before the team starts.
2. **Use the ERP apps that run the business** — Work in CRM, Project Management, Finance, Sales, Inventory, and reports through clean screens that share one data set, so people do not need to re-enter the same information.
3. **Talk to AI across LINE and chat** — Connect LINE, chat, email, Drive, and other platforms. Ask AI to summarize customers, create follow-ups, find documents, or prepare reports while the team keeps working in familiar channels.

## Why us

- **Custom-fit per company, not boxed software** — Every rollout is shaped to your fields, your workflow, and the way your team already talks. We sit with your operators, map their day, and ship a tenant that mirrors how the business actually runs — not a template you have to bend around.
- **Lives inside LINE — adoption-friendly for every generation** — Sales, ops, and the back office keep using LINE, calls, and voice notes. AI captures the conversation and writes it into the ERP for them. Older staff onboard from the chat thread they already know; new hires get up to speed in a day, not a quarter.
- **A fraction of legacy ERP cost — without the cuts** — Pay for seats and volume, not consultants and license tiers. AI summaries, voice transcription, LINE OA, and bespoke setup are included. Most teams replace ฿1.5M–3M / yr in legacy ERP spend with us and still keep budget for the rest of the year.
- **Low-risk, no big-bang rollout** — Start free for 45 days. Prove the value on one team — sales, customer service, or finance — then expand from there. No six-figure upfront, no migration army, and you keep your existing tools running in parallel until you choose to switch.

## Frequently asked

### What does iReadCustomer actually do?

iReadCustomer captures every customer conversation — phone calls, LINE chats, voice notes — and turns them into clean CRM records, follow-ups, and reports. Sales, customer service, projects, inventory, and finance share one record per customer, so information stops getting stuck in someone's inbox.

### How long does setup take?

Most teams are running on a single tenant within an hour. Connect a LINE Official Account, drop a Google Drive folder for voice notes, and import a customer CSV. The AI starts producing summaries on day one — no implementation partner required for the standard onboarding.

### Does it work in Thai and other Asian languages?

Yes. Thai is a first-class language across the entire product — UI, AI prompts, voice transcription, and summaries. Chinese (Simplified and Traditional), Vietnamese, Korean, Japanese, Bahasa Indonesia, Malay, Filipino, and English are also supported. Mixed-language conversations stay readable end to end.

### How are AI summaries kept private?

Every tenant gets isolated data. Voice notes and chats stay inside your workspace and are never used to train shared models. AI calls go through our own orchestrator with audit logs per request. Advanced admin controls are available on Max, and enterprise security review is handled on Enterprise.

### Can I migrate from my existing system?

Yes. Bring customers, products, and open invoices through CSV. For more complex migrations from Odoo, SAP Business One, QuickBooks, or Xero, the Enterprise rollout includes guided import and parallel-run support.

### What integrations are included?

LINE, Google Drive, Google Calendar, Gmail, Stripe, WhatsApp, Microsoft 365, Zoom, Meta Business, Slack, Shopify, and Excel are wired in out of the box. Custom connectors are available on Max and Enterprise.

## Contact

- Email: center@ireadcustomer.com
- LINE OA: @ireadcustomer
- App: https://erp.ireadcustomer.com